Approval
The production schedule begins after the final quote, digital proof, payment, and required project information are complete.
PRODUCTION TIME & SHIPPING
Custom pin production time,
built around your project.
Your first Pinform order includes free standard worldwide shipping. Manufacturing and delivery timing are confirmed with the final quote so you can review the schedule before paying.
Production
Production typically takes 14–21 calendar days once approval and payment are complete. Timing depends on design complexity; your project schedule is confirmed with the final quote.
Delivery
Your order ships via FedEx with package tracking. Transit time varies by destination and is separate from production time.
BEFORE YOU APPROVE
What the final quote should confirm.
Production estimateTypically 14–21 calendar days after your digital proof and final quote are approved, payment is received, and required project information is complete. Design complexity may affect the schedule.
Shipping methodTracked delivery with FedEx. The service and estimated transit window for your destination are confirmed before payment; transit time is additional to production time.
Tracking your shipmentWe’ll email your FedEx tracking number when your order ships, so you can follow its delivery progress.
First-order shippingNew customers receive free standard shipping on their first Pinform order worldwide. The eligible service is identified in the final quote.
Faster deliveryExpedited or special delivery requests may cost extra and are confirmed before payment.
Delivery addressYou are responsible for providing a complete and accurate recipient address.
DUTIES & TAXES
International charges may apply.
Free shipping does not include import duties, taxes, customs brokerage, or customs clearance fees. The recipient is responsible for charges assessed in the destination country.
DELAYS
If the expected schedule changes.
Production and carrier estimates are not guaranteed delivery dates. If a material delay becomes known, we will contact you with the available information and appropriate next steps.
PLANNING A DATE
Tell us the destination and needed-by date.
Add them to your estimate request so feasibility and shipping can be reviewed before the final quote.